Front Desk Management

• Attend to all enquiries received through the main telephone line, walk-in customers, visitors, and guests, providing timely and professional assistance.

Office Administration

• Assist in the procurement process for office supplies and other sundry items.
• Liaise with courier services (e.g., DHL, FedEx) and manage the daily collection and distribution of mail from the letterbox.
• Maintain an efficient and accurate physical and digital filing system for all new and existing agreements.
• Facilitate new hire onboarding by managing the printing of staff passes, setup of facial recognition system access, and allocation of lockers.
• Manage and maintain access rights for the above physical security systems.

Vendor & Office Management

• Manage the cleaning vendor to ensure a clean, tidy, and well-maintained office environment.
• Serve as the primary point of contact for and manage relationships with a wide range of office vendors.
• Source, evaluate, and onboard new vendors as needed, ensuring cost-effectiveness and high service quality.

Building Management

• Act as the primary liaison between AXS staff and the building management team on all building-related issues, including maintenance, security, and amenities.
• Coordinate with contractors and the building management team to schedule and oversee servicing, repairs, and maintenance work.
• Administer season parking for employees at the building, liaising with building management on terminations, additions, and changes.