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Financial Ops Manager
Department
Location
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Job Description

We are seeking a dynamic and detail-oriented Manager, Finance Operations to lead and optimize our finance operations. This role is pivotal in ensuring the integrity, efficiency, and scalability of our financial processes as we continue to grow our footprint in Southeast Asia.

Responsibilities

Finance Operations & Control

  • Oversee day-to-day finance operations including accounts payable/receivable, reconciliations, and cash management.
  • Ensure timely and accurate financial reporting and month-end close processes.
  • Implement and maintain strong internal controls and compliance with regulatory requirements across ASEAN jurisdictions.

 

Payments & Treasury

  • Manage payment operations across multiple markets and currencies, ensuring accuracy and timeliness.
  • Work closely with banking partners and payment processors to optimize transaction flows and reduce costs.
  • Monitor liquidity and cash flow across ASEAN entities.

 

Regional Oversight

  • Collaborate with local finance teams and external partners in ASEAN markets to ensure alignment with group policies.
  • Stay abreast of regulatory changes and tax implications in key ASEAN countries (e.g., Indonesia, Thailand, Malaysia, Vietnam, Philippines).
  • Support cross-border transactions and intercompany accounting.

 

Process Improvement & Systems

  • Drive automation and process improvements in finance operations using ERP and fintech tools.
  • Partner with product and tech teams to enhance finance-related systems and reporting capabilities.

 

Accounts Receivable Management:

  • Oversee end-to-end AR processes, ensuring timely billing, accurate payment application, and proactive collections.
  • Monitor aging reports, follow up on overdue accounts, and manage customer reconciliations and dispute resolution.
  • Provide regular updates to management on AR performance, cash flow impacts, and collection forecasts

 

Credit Risk Analysis & Control:

  • Conduct in-depth credit analysis on new and existing corporate clients, utilizing financial statements and credit agency reports.
  • Recommend, establish, and periodically review customer credit limits based on a robust risk assessment framework.
  • Proactively monitor the portfolio for emerging credit risks and report these to the Head of Finance.
  • Manage the order release process for accounts on credit hold, balancing risk with business continuity.

 

Stakeholder Management & Process Improvement:

  • Serve as the primary point of contact for internal and external queries related to billing and payments.
  • Identify opportunities to streamline and automate AR and credit processes for greater efficiency.
  • Assist with month-end and year-end closing activities related to receivables.
  • Ensure compliance with company policies and financial regulations.
Requirements
  • Diploma/Degree in Finance, Accounting, Business Administration, or a related field; CPA or equivalent preferred.
  • Minimum of 3-6 years of proven experience in a similar role.
  • Solid understanding of accounting principles and credit management best practices.
  • Proficiency in Microsoft Office Suite, with advanced skills in Excel (PivotTables, VLOOKUPs).
  • Experience with an ERP system (e.g., SAP, Oracle, NetSuite) is highly advantageous.
  • Experience in the fintech, payment services, or technology industry is a strong plus.

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