Terms and Conditions for AXS Recurring Payment

  1. The AXS Recurring Payment Service (“Service”) is open to participating payment option(s) whose card and/or payment accounts remain valid for the monthly bills to be charged successfully (“you”). Only participating payment option(s) activated on AXS m-Station will be eligible for the Service.
  2. The Service is only available on AXS m-Station – the AXS Payment app on Android and iOS devices (“AXS m-Station”).
  3. By using the Service, you authorize AXS to charge your selected payment option every month for:
    1. the full payment of the bill(s) selected, where the monthly outstanding amounts are available to AXS from the billing organization(s); or
    2. the payment of the fixed amount to the billing organization(s) of the bill(s) selected as specified by you.
  4. By using the Service, you agree to AXS and the participating billing organization(s) from collecting, using and disclosing your Personal Data (as defined in the Personal Data Protection Act of Singapore) and bill information (e.g. account number, outstanding bill amount, due date, etc.) to each other and such parties as AXS and/or the billing organization(s) considers necessary for the purposes of processing the recurring payment arrangement, payments and refunds in connection with the Service. This shall include the retention of transaction record as proof of authorization of your set up of the Service.
  5. The Service is an agreement solely between you and AXS to charge the specified amounts for the corresponding billing organization(s) on an ongoing basis, and the transactions will continue until the occurrence of any of the following events:
    1. you terminate the Service by deleting the recurring payment arrangement on AXS m-Station;
    2. the relevant bill(s) is invalid for whatever reason, including but not limited to invalid account number, or closed account;
    3. AXS at its sole discretion decides to discontinue the Service, AXS will notify you one month before the discontinuation date.
  6. For the avoidance of doubt, the participating payment option is not a party to the Service, except as a payment facility.
  7. All applications to the Service are subject to approval from AXS, and AXS reserves the right to reject/decline any application at its sole discretion without giving any reason.
  8. Upon successful activation of the Service, a push notification and email will be sent 3 days before the next recurring payment date. Please ensure notification is allowed for AXS m-Station. AXS use reasonable efforts to ensure that the push notification is accurate and up-to-date. However, we are unable to guarantee that you will received the push notifications in a timely manner (or not at all), and take no responsibility for any error, omission or effect contained in the push notifications.
  9. In addition, an eReceipt will be sent to your email address registered in AXS m-Station for every successful recurring transaction. The next recurring payment date and payment intervals will be as setup by you for the Service.
  10. You can change or delete the recurring payment arrangement anytime in AXS m-Station.
  11. Should there be any change to your selected payment option (e.g. card and/or payment account expiry or cancellation) or bill (e.g. account number change or account closure), please delete the existing recurring payment arrangement in AXS m-Station, and, where applicable, setup a new Service.
  12. You may use other AXS channels to make alternative payments to the relevant billing organization(s) should you wish to terminate the Service and AXS shall not be responsible for any loss arising from your termination of the Service.
  13. If any payment charged to your selected payment option is unsuccessful for any reason whatsoever, you will be responsible for arranging payment to that billing organization(s) by other means. AXS shall not be responsible for any unsuccessful bill payment including but not limited to expired, cancelled or insufficient card or payment account limits.
  14. You accept and agree that no refunds of recurring payment amount or fees are permitted once charged to your selected payment option.
  15. All correspondences between AXS and you regarding your application will be sent to your last known email address on AXS’s records.
  16. AXS will not be liable for any loss, expenses, delays, mistakes, fraud, neglect or omission in the transmission of payment under the Service or for any unsuccessful recurring transaction.
  17. AXS is not an agent of any of the participating billing organization(s) and vice versa. Any dispute about the quality of billing organization(s) service, disruption of service or service standards must be resolved directly with respective billing organization(s).
  18. AXS reserves the right to amend these Terms and Conditions without giving any reasons.
  19. These terms and conditions shall be read in conjunction with the AXS Terms & Conditions and Privacy Policy. Please visit www.axs.com.sg for a copy of the Terms & Conditions and Privacy Policy.

 

 

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