Frequently asked questions
AXS Checkout
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AXS Checkout is an online payment service that allows e-commerce merchants and gig workers to collect real-time online payments.
It supports two main payment methods:
- Plug‑in integration for supported e‑commerce platforms (e.g. WooCommerce), allowing merchants to accept payments directly on their checkout pages
- Payment links, which can be shared with customers to collect payments without a full e‑commerce setup
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Checkout supports PayNow, Apple Pay, and Google Pay
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Yes, you can. AXS Checkout supports no‑code setup if your e‑commerce platform is on WooCommerce. In this case, you can implement AXS Checkout without any custom development work. If your platform is not on WooCommerce, some level of developer support may be required for payment or plugin integration.
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Kindly send us an email at bd_enquiries@axs.com.sg
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There are no setup fees or subscription charges to enable AXS Checkout. You only pay based on usage, making it a cost‑effective solution for your business.
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Yes. Merchants can customise the payment interface by uploading their brand logo, selecting brand colours, and adjusting other elements to align with their brand identity.
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If you have additional questions or require assistance, please contact the AXS team through the following link: [Business | AXS] or kindly send us an email at bd_enquiries@axs.com.sg.
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Anyone can sign up. AXS Checkout supports businesses of all sizes, from home‑based businesses and SMEs to large enterprises.
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Yes. Refunds can be easily processed directly through the AXS portal. The platform provides a clear overview of your daily transactions, making refund management simple and convenient.
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AXS offers a no‑code WooCommerce plugin for quick setup. For businesses requiring custom solutions, API documentation is also available for custom web development.
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Yes. AXS uses high‑level security standards such as PCI DSS Level 1 certification, encrypted connections (SSL), and secure payment authentication like OTP and 3‑D Secure to protect your payment information across all AXS platforms